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Privacy Policy
Information we collect
The information handled by an online casino can vary depending on how you use the website, the services you request and the checks that apply to your account. 7BitCasino may collect information that you provide directly, information created through your use of the website and information received from service providers that help operate the platform.
Account and identity information
When you register or update an account, we may handle details such as your name, date of birth, contact details, login information, account preferences and responsible gambling settings. We may also handle information needed to confirm that you are permitted to use the service. This can include verification documents and related details, such as information used to confirm identity, age, location or source of funds where appropriate.
Payment and transaction information
We may record deposits, withdrawals, wagers, wins, losses, bonuses where relevant, account balances and other transaction activity. Payment information may be processed through payment providers and financial service partners. Depending on the payment method, we may receive or retain limited payment details, transaction references and status information rather than complete payment credentials.
Technical, device and usage information
When you visit or use the website, technical information may be collected automatically. This may include your IP address, browser type, operating system, device identifiers, language settings, approximate location, pages viewed, links used, access times and information about how you interact with the website. We may also use cookies and similar technologies to recognise a device, remember preferences, maintain security and understand website performance.
Support and communications
If you contact customer support, we may keep the information you provide, including your account details, communication history, questions, documents and the outcome of any enquiry. We may also retain records of service messages, account notices and other communications connected with your use of the website.
How and why we use information
Personal information is used for legitimate operational, security, legal and service-related purposes. We seek to use information in a fair and transparent way and only for purposes connected with providing and managing the website and its services. The information we handle helps us operate player accounts, process transactions, keep the platform secure and respond to player needs.
- To create, maintain and administer your player account.
- To process deposits, withdrawals and other account transactions.
- To verify identity, age, account details and eligibility to use the service.
- To carry out security, anti-fraud, anti-money-laundering and risk checks.
- To detect, investigate and prevent suspicious, unlawful or prohibited activity.
- To provide customer support, respond to questions and resolve complaints.
- To personalise account features, remember preferences and improve the website.
- To monitor website performance, reliability and security.
- To send service-related messages, including account, transaction and security notifications.
- To send marketing communications where permitted and where you have provided any consent required.
- To meet legal, regulatory, tax, accounting, responsible gambling and record-keeping obligations.
- To establish, exercise or defend legal rights and manage disputes.
Where information is used for marketing, you can choose not to receive promotional communications. Service messages that are necessary for your account, transactions, security or important changes may still be sent because they are not ordinary marketing messages. We may use account preferences and general activity information to make communications more relevant, but marketing choices will not affect essential account services.
Sharing information
Information may be shared where this is needed to provide the service or meet a lawful requirement. Possible recipients include payment providers, identity and verification services, technology and hosting providers, customer support partners, fraud prevention services, professional advisers and other suppliers that process information on our behalf. Information may also be disclosed to authorities, courts or other parties where disclosure is required or permitted by law, or where necessary to protect users, the website or our legal interests.
Service providers are expected to handle information securely and only for appropriate purposes. Some providers may process information in another country. Where this occurs, appropriate safeguards are intended to protect the information in accordance with applicable privacy requirements. We do not intend to share personal information for unrelated purposes without an appropriate reason or legal basis.
Cookies, security and retention
Cookies and similar technologies
Cookies are small files or similar technologies placed on your device when you visit a website. They can help the website remember your session, keep an account secure, store preferences, measure performance and understand how visitors use the service. Some cookies are essential for core website functions, while others support analytics, personalisation or marketing.
You can manage or restrict cookies through your browser settings. Disabling some cookies may affect the availability, security or functionality of parts of the website. Your browser may also allow you to delete cookies that have already been stored on your device. Cookie settings may need to be adjusted separately on different browsers or devices.
Keeping information secure
We use reasonable administrative, technical and organisational measures to help protect personal information against unauthorised access, loss, misuse, alteration or disclosure. Measures may include access controls, authentication procedures, monitoring, encryption or other safeguards appropriate to the type of information and the risks involved.
No website, online transmission or electronic storage system can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential and should contact support promptly if you believe your account or personal information has been accessed without permission. We may ask you to confirm your identity before discussing account information.
How long information is kept
We keep information only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. The appropriate period depends on the type of information, the reason it was collected, security and dispute needs, and applicable legal or regulatory requirements.
Closing an account does not necessarily result in the immediate deletion of every record. Some account, identity, transaction, payment, security and communication records must be kept for a period required by law or for other lawful purposes. When information is no longer required, it may be securely deleted, anonymised or otherwise handled in accordance with applicable requirements.
Your privacy rights and choices
Depending on your circumstances and the privacy requirements that apply, you may have rights relating to the personal information we hold about you. These rights can include asking for access to your information, requesting correction of information that is inaccurate or incomplete, requesting deletion of your information where deletion is legally available, and withdrawing consent to marketing communications.
How to make a request
To exercise your data rights or ask a privacy question, contact support@7bitcasinocasino.wtf. Please explain your request clearly and provide enough information for us to understand which account or records are concerned. We may need to verify your identity before providing information, changing account details or completing a request. This helps protect personal information from unauthorised access and prevents someone else from making a request on your behalf.
- Access: ask for a copy of personal information held about you, subject to applicable limits and exceptions.
- Correction: ask us to correct or update information that is inaccurate, incomplete or out of date.
- Deletion: ask for your information to be deleted where there is no continuing lawful reason to retain it.
- Marketing consent: withdraw consent or opt out of promotional communications by contacting support@7bitcasinocasino.wtf or using an available unsubscribe option.
- Information about processing: ask general questions about how your information is collected, used, shared or retained.
Some requests may be limited or refused where completing them would conflict with legal obligations, security requirements, responsible gambling safeguards, fraud prevention, dispute management or the rights of another person. If information cannot be deleted, we will aim to explain the general reason. Withdrawing consent does not affect processing that is based on another lawful reason, and it does not undo processing that took place before consent was withdrawn.
Accuracy and account information
You should provide accurate information when opening and using an account and update it when appropriate. Keeping your details current can help with account security, verification, payment processing and customer support. If you believe any information connected with your account is incorrect, contact support@7bitcasinocasino.wtf and explain what needs to be reviewed.
Changes to this policy
This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, legal requirements or the way information is handled. The current version will be made available on the website. We encourage players to review this page occasionally. Where an update is significant, reasonable notice may be provided through the website or by another suitable communication method.
If you have questions about this Privacy Policy, the information connected with your account or a data rights request, please contact support@7bitcasinocasino.wtf.