Welcome Package

325% up to $10,800 + 250 FS

Across your first four deposits

Contact 7BitCasino

If you need help with your 7BitCasino account or have a question about our services, contact our support team at support@7bitcasinocasino.wtf. We aim to make it easy for players in Australia to receive clear, helpful assistance with common account and gambling-related enquiries.

7BitCasino operates under two gaming licences: the Curaçao Gaming Authority licence OGL/2023/174/0082 and a Tobique Gaming Commission licence number 0000091. All transactions are protected by SSL encryption.

How to get in touch

To contact us by email, write to support@7bitcasinocasino.wtf. Please use the email address linked to your account where possible, so our team can identify your request more efficiently. Do not send your password, full payment card number or other unnecessary sensitive information.

For faster assistance, include your account email or username, a short description of the issue and screenshots if relevant. Screenshots can help explain error messages, payment notices or technical problems. Please make sure any personal or financial information that is not needed is hidden before sending attachments.

Common reasons to contact support

Account access, profile and verification questions
Deposit and withdrawal enquiries
Questions about applicable bonus terms
Technical problems, error messages or website issues
Responsible gambling requests, including help with account restrictions or other available support options

Our team usually replies within 24 hours, although response times may vary depending on the complexity and volume of enquiries. Sending one clear message with the relevant details can help avoid delays. If you need to provide additional information, reply to the existing email thread where possible.